Flexible workspace expert Michael Dubicki (now at NCG) shared an insightful post where he identified four technology companies transforming flexible workspace operations through data intelligence and process automation. He suggests potential combinations could create significant industry impact, such as WIN plus ReturnSuite for asset class credibility, or FlexGrade plus Uniti AI for objective decision-making.

Is this as the beginning of "operational self-awareness" phase for the flexible workspace sector, moving beyond product understanding to internal process optimization?

The team at NCG shared some takeaways from their recent joint panel, addressing the debate around when tech truly enables, and when it just gets in the way.

Key points were that app engagements are often lower than expected, tech should facilitate (not just be a gimmick), operators should avoid app fatigue, and that data should drive improvements (not just reporting).

Ivan Guberkov (OfficeRnD) led a panel discussion at FlexWorld with Daniela Mallarino (Kisi), Thomas Proctor (NCG) and Hector Kolonas (Syncaroo) digging into the emerging trends around coworking tech and exploring tech stack risks, challenges, and opportunities.

Three quarters of UK businesses are on the hunt for a new workspace according to new research from digital infrastructure specialist NCG. Of the 1,002 senior decision-makers within UK businesses, 45% of those using flex/coworking spaces shared that they were unlikely to ever rent their own private office again.

Andrea Pirrotti-Dranchak shares that to reach around-the-clock revenue, spaces need to reimagine product offerings based on the unique needs of individuals. The post summarizes an online discussion between Thomas Proctor (NCG), John Allen (Bruntwood), Jane Sartin (Flexible Space Association) and Andrea.

The piece digs into a number of takeaways, but key highlights are: the growing popularity of Saturday access, evening schools, tech’s shift to better service individuals, that almost half of people surveyed by Landmark were NOT using space between 9-5, the important of measuring EVERYTHING and rethinking how spaces can be used differently.