FlexWorld Series 2025 delivered key insights across sessions focused on shaping flexible workspace strategy amidst economic volatility and technological advancement. Industry leaders emphasized focusing on core offerings during turbulent times, with OfficeRnD‘s CEO Miro Miroslavov highlighting how coworking emerged stronger from the 2008 financial crisis.

Benchmarking emerged as a crucial tool, with the introduction of FlexIndex tracking key performance metrics across 3,000+ spaces globally and the Workspace Intelligence Network pooling data from 250+ UK locations to establish industry standards.

Another session explored AI and smart technology integration, featuring panelists who demonstrated how predictive occupancy models, dynamic pricing, and IoT-driven systems are transforming operations. Executives urged operators to adopt an experimental mindset toward AI implementation while ensuring solutions integrate properly with existing systems rather than implementing shallow chatbot solutions.

Elliot Gold, Co-Founder and CEO of UK coworking operator, Work.Life, joins Caleb Parker to discuss the launch of the WIN – Workspace Intelligence Network. They also explore the importance of data collection in the coworking sector, the need for trust and integrity in data sharing, and the potential for collaboration over competition, as well as how investors and landlords will benefit from a more reliable data set.

Elliot Gold (co-founder at work.life) chats with Caleb Parker about the Workspace Intelligence Network, and why a number of UK multi-location operators are banding together, and sidestepping "unreliable data middlemen", to share anonymized data and benchmarks.

Elliot Gold (from Work.Life) shared about the formation of the Workspace Intelligence Network as an operator-led initiative to share data to form collective knowledge to drive growth. In short: data-sharing and anonymous benchmarking, without expensive intermediaries.

The other founding members include Office Space In Town, techspace, The Boutique Workplace Company, Canvas, Orega, Runway East, Spacemade, Uncommon, x+why, The Arterial Group and the Workpad Group.