⚙️ On integrations, evolution, FDEs and CRE…
Hector Kolonas at Syncaroo explains Forward Deployed Engineers (FDEs): engineers embedded with Expand 👇 customers to keep evolving systems as the business changes, a model pioneered by Palantir and now used by AWS, OpenAI and Anthropic. He argues CRE and flex businesses should explore this model as integrations are increasingly operational infrastructure, not one-off projects.
Projects finish. Businesses evolve. If your stack only gets love up till go-live, the exceptions that show up the next day are already breaking accounting, occupancy and access workflows all over again.
Hector Kolonas at Syncaroo explains Forward Deployed Engineers (FDEs): engineers embedded with Expand 👇 customers to keep evolving systems as the business changes, a model pioneered by Palantir and now used by AWS, OpenAI and Anthropic. He argues CRE and flex businesses should explore this model as integrations are increasingly operational infrastructure, not one-off projects.
Projects finish. Businesses evolve. If your stack only gets love up till go-live, the exceptions that show up the next day are already breaking accounting, occupancy and access workflows all over again.
🔗 VTS hooks SwiftConnect into Activate
VTS partners with SwiftConnect to add Street-to-Seat® access into VTS Activate, using existing Expand 👇 access control systems rather than rip-and-replace. CEO Nick Romito and SwiftConnect co-CEO Matt Kopel frame it as fixing fragmented CRE access so owners can offer mobile wallet entry, visitor management, and automated onboarding/offboarding from one workplace stack.
Access is still a hurdle for many multi-tenant spaces. Integrations that allow you to keep your current hardware are the ones operators will actually ship.
VTS partners with SwiftConnect to add Street-to-Seat® access into VTS Activate, using existing Expand 👇 access control systems rather than rip-and-replace. CEO Nick Romito and SwiftConnect co-CEO Matt Kopel frame it as fixing fragmented CRE access so owners can offer mobile wallet entry, visitor management, and automated onboarding/offboarding from one workplace stack.
Access is still a hurdle for many multi-tenant spaces. Integrations that allow you to keep your current hardware are the ones operators will actually ship.
💬 How to be the space that ChatGPT namechecks
Rosee from Cobot notes that in a 2026 SOCi study of 350,000+ locations, ChatGPT recommended just Expand 👇 1.2% of businesses, in comparison to the 35.9% appearing in Google local results. She argues GEO still rests on SEO fundamentals: complete Google Business Profile, NAP consistency, reviews, crawlable pages, and FAQ answers that lead with a direct sentence.
Ask ChatGPT "coworking in [your neighborhood]" today. If you’re not named, this cheat sheet is your to-do list.
Rosee from Cobot notes that in a 2026 SOCi study of 350,000+ locations, ChatGPT recommended just Expand 👇 1.2% of businesses, in comparison to the 35.9% appearing in Google local results. She argues GEO still rests on SEO fundamentals: complete Google Business Profile, NAP consistency, reviews, crawlable pages, and FAQ answers that lead with a direct sentence.
Ask ChatGPT "coworking in [your neighborhood]" today. If you’re not named, this cheat sheet is your to-do list.
🤖 Proactive AI that watches over your ops
Emily Nguyen at Nexudus explores proactive AI agents that monitor workspace data and flag renewals, Expand 👇 overdue invoices, declining engagement and underused rooms without waiting for a chatbot prompt first.
For lean multi-site teams, detection (and not data) is often the bottleneck. Letting a system watch and notify, frees humans for retention conversations.
Emily Nguyen at Nexudus explores proactive AI agents that monitor workspace data and flag renewals, Expand 👇 overdue invoices, declining engagement and underused rooms without waiting for a chatbot prompt first.
For lean multi-site teams, detection (and not data) is often the bottleneck. Letting a system watch and notify, frees humans for retention conversations.
📶 Wi-Fi is the unsung coworking hero
Vansh Langer of The Varo spent weeks spent chasing intermittent network issues: overloaded access Expand 👇 points, devices roaming to the wrong AP, printer conflicts and channel interference that only hit some members’ video calls. His take: the best work environments are invisible, and great spaces are relentlessly maintained as much as designed.
If a handful of members are suffering silently, your NPS is lying. Audit Wi-Fi like it is your product, because for most members it is.
Vansh Langer of The Varo spent weeks spent chasing intermittent network issues: overloaded access Expand 👇 points, devices roaming to the wrong AP, printer conflicts and channel interference that only hit some members’ video calls. His take: the best work environments are invisible, and great spaces are relentlessly maintained as much as designed.
If a handful of members are suffering silently, your NPS is lying. Audit Wi-Fi like it is your product, because for most members it is.
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