Discussions » 👋 How leading COOs improved team member onboarding (🔗 Visit source)

In this COO Insider Q&A piece 25 company leaders share practical tips and proven methods that improved how new employees are integrated into their organizations.

On the coworking-related angle, Ashley Buckner at Carr Workplaces shared that they shifted from how to why, noting that "In the past, onboarding tended to focus heavily on process checklists. We shifted to a front-loading context approach instead. This involves explaining not just how we do things, but why we do them. From day one, new hires hear about our business model, customer expectations, and the 'non-negotiables' that protect our culture."

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