We're seeing AI everywhere, and in almost every platform. But growing AI utilization at Software-as-a-Service (SaaS) pricing is unsustainable. Marty Kausas, CEO at Pylon, points out that Cursor already ditched seat-based pricing for its Bugbot feature, and Salesforce has changed Agentforce pricing three times in 18 months, landing on a messy mix of all models at once.

The three main options out there, per seat, usage/credits, and outcome-based, each come with real trade-offs, and no one, including Pylon itself, has settled on what actually works. So if you're seeing AI in your products, be sure to ask about which pricing model(s) you can expect today, tomorrow and next year.