Spaces to Places hosted a Voice of the Customer research launch breakfast featuring executives from Clockwise, Workspace Group, and CRE firms CEG, and TSP, collectively representing 80M+ sqft of UK office space.

The panel discussed post-COVID workplace transformation from collective "worker bee" culture to individual identity-driven decision-making, with data showing businesses choosing office locations based on decision-maker proximity dropped from 25% to 10% since the pandemic.

TSP revealed it abandoned its building app portfolio-wide after finding technology must integrate seamlessly into existing customer behavior rather than forcing new habits, while CEG reported its fastest growth comes from "room service" customers who customize their service bundles.

Zac Goodman from TSP shares why real estate landlords are about to have their 1000+ "easy streak" shook up.

In short: "Real Estate bosses must embrace flexibility in their mindset AND their offering." Yes Zach, yes!

Tom Sleigh from Colliers shares a post about how pension funds turned student accommodation into a cash cow, posing the question whether the flex office sector will ever be accepted by investors like student housing is. Tom makes a great point and highlights the many parallels between the two short-term real-estate sectors.

The comment thread includes posts from industry heavyweights like David Kosky (Work.Life), Zac Goodman (TSP), Will Kinnear (HEWN) and Lisa Cations (IWG) and all seem to say a similar thing, "it’s coming".

From what I’m seeing across the industry, it is coming, but many are waiting for certain PE firms to sell their flex space portfolios, defining "officially" how much above zero dollars per sqft an activated flex space is worth to investors.