In this COO Insider Q&A piece 25 company leaders share practical tips and proven methods that improved how new employees are integrated into their organizations.

On the coworking-related angle, Ashley Buckner at Carr Workplaces shared that they shifted from how to why, noting that "In the past, onboarding tended to focus heavily on process checklists. We shifted to a front-loading context approach instead. This involves explaining not just how we do things, but why we do them. From day one, new hires hear about our business model, customer expectations, and the ‘non-negotiables’ that protect our culture."

In Sofia Stolberg’s latest Forbes EQ piece, we hear what industry leaders Ashley Buckner, Flip Howard and Michelle Stiegler (from well-established firms Carr Workplaces, Lucid Private Offices and Premier Workspaces respectively) think about Virtual Office (VO) products.

Flip notes that VO memberships represent nearly 70% of his profit margins across 26 locations, and "represent the highest revenue per square foot offering in the business". Michelle notes that over the last 22 years, VO plans have been a big part of their book of business, while Ashley noted how VO sales have a unique ability to go straight through to the bottom line.