Andy Williams, CFO at Runway East, breaks down why WIN (Workspace Intelligence Network) tracks achieved rates, not headline ones, since flex incentives and opex swings vary widely and hit NOI directly.

Two years in, WIN covers 35 operators, ~500 spaces, and 9m sq ft across the UK, with a new Annual Opex Report now underway.

This may now rival the Operating Cost report Ben at Patch covered before, giving operators two independent benchmarks for achieved rates and real opex, useful ammo when negotiating leases or pricing memberships.