Daniel Wesson, founder of The Post Workspaces and CoLevelAI, shared how their company’s AI phone system prevented potential facility damage by alerting him to a water leak at 6:30 PM on a Friday evening. A tenant working late called to report water pooling in the corridor, with the AI system gathering details, updating the CRM, and sending an urgent message that enabled Wesson to return within 10 minutes to shut off water.

An AI phone system can handle after-hours tour bookings, member inquiries, basic questions, and emergency routing without requiring staff availability 24/7, with Wesson noting prospects frequently request tours at unusual hours including 11 PM.

Daniel Wesson, Founder and CEO of The Post Workspaces, outlined the financial value coworking operators provide landlords through lease stability and turnover cost avoidance.

Using a 16,000 square foot space example at $25/SF, Wesson calculated landlord costs for operator departure including $400,000 in lost rent during 9-month absorption and 3-month buildout periods, $1.52M in tenant improvements at $95/SF, and $160,000 in broker commissions, totaling over $2M.

Wesson positioned coworking operators’ typical 10-year lease commitments as significantly more valuable than traditional tenants’ 3-5 year deals, enabling landlords to amortize tenant improvement costs over longer periods while avoiding loan covenant violations and distressed asset perceptions associated with prominent vacancies.

Taylor Mason shares some 2022 content marketing stats from The Post Workspaces. They include 11k views, a 51% visitor retention rate, 1k unique visitors arrived through just 3 pieces of content, and evergreen content from 2021 still generating 1,200 visits.

A quick reminder that content can pay huge dividends, especially when designed around a strong long-term strategy.

Jamie Russo chats with Dan Wesson and Chelle Pederson about the origin and epic comeback story of The Post Workspaces.