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🛡️ How to leverage AI without losing control of your data
AI can save hours of admin, but it also changes how member data is accessed, says Emily Nguyen at Expand 👇 Nexudus.
Blanket bans rarely work. This article looks at why AI governance needs to be built into the software itself, and what that means for coworking operators adopting AI tools.
🗞 Week 28, 2026
🔗 Direct Link
💻 Workspace Tech
⏱ 5 days ago.
🧠 Why context debt costs way more than tech debt
Hector Kolonas (me) shares how businesses build up "context debt" when they forget why Expand 👇 decisions were made, not just technical debt from messy implementations.
As this context often disappears into places like Slack messages or lives only in employees’ heads, it often "vanishes" when people leave or projects end. I argue that as companies lean more on automation and AI, capturing the why behind decisions becomes a real competitive edge, not just documenting what things do.
🗞 Week 28, 2026
🔗 Direct Link
📰 News & Views
⏱ 5 days ago.
📊 Is there a higher ROI from aggregator clients?
Data from Alliance’s network (via author Alex Garza) shows aggregator-sourced virtual office clients Expand 👇 aren’t really lower quality, their retention is only 8-12% behind direct clients, and that gap shrinks further once you compare the same plan tier.
Alex makes the case that the real indicator of churn is whether a client activates a service like phone, lobby listing, or a DBA within the first 60 days, not which channel brought them in.
Another tip shared to get more ROI from aggregators, is to track 12-month lifetime value instead of just first month pricing, and build out your listing with photos, reviews, and clear service details rather than competing on the lowest price.
🗞 Week 28, 2026
🔗 Direct Link
📈 Data
⏱ 5 days ago.
📊 Why three tiers actually boosts revenue
Juan Hilario at Alliance Virtual Offices notes that two-tier virtual office pricing usually pushes Expand 👇 clients to the cheapest plan, so a three-tier setup works better. Set entry at market rate, price the middle tier at 1.5 to 2x entry with add-ons like lobby listing or mail notifications, and make premium 2.5 to 3x entry with full service.
This is a popular sales tactic called price anchoring, and something you’ll see often when you sign up for online services. Are you utilizing it in your pricing? Why or why not?
🗞 Week 27, 2026
🔗 Direct Link
📰 News & Views
⏱ 12 days ago.
🏀 The Knicks created a belonging machine
Sports fandom creates space for people who might otherwise never cross paths. In the stands, at Expand 👇 watch parties, and online, people from different generations, professions, cultures, and political beliefs gather around a common interest.
Cat Johnson shares how community doesn’t require everyone to be the same, it simply requires everyone to care about the same thing.
🗞 Week 26, 2026
🔗 Direct Link
📰 News & Views
⏱ 19 days ago.

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