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🤠 Industry debates “disintermediating” brokers
At the Flexible Space Association conference, Yardi’s Justin Harley sparked industry debate by Expand 👇 suggesting flex workspace operators should "disintermediate the brokers" to improve profit margins, noting that only 46% of flex operators are currently profitable according to Deskmag research. Harley proposed creating a Rightmove-style platform for the flex market, though he acknowledged such development could take up to 10 years.
However, Workthere’s Tom Leahy countered that intermediaries democratize market access and level the playing field for operators of all sizes through their knowledge and efficient user experience.
The debate reflects growing tension in an industry where nearly 20% of operators aren’t profitable and another 36% barely break even, raising questions about whether direct-to-consumer models are inevitable or if brokers remain essential in the fragmented ecosystem.
At the Flexible Space Association conference, Yardi’s Justin Harley sparked industry debate by Expand 👇 suggesting flex workspace operators should "disintermediate the brokers" to improve profit margins, noting that only 46% of flex operators are currently profitable according to Deskmag research. Harley proposed creating a Rightmove-style platform for the flex market, though he acknowledged such development could take up to 10 years.
However, Workthere’s Tom Leahy countered that intermediaries democratize market access and level the playing field for operators of all sizes through their knowledge and efficient user experience.
The debate reflects growing tension in an industry where nearly 20% of operators aren’t profitable and another 36% barely break even, raising questions about whether direct-to-consumer models are inevitable or if brokers remain essential in the fragmented ecosystem.
🫣 Have we jumped the chasm yet?
Edward Griffin, the CEO of WorkPad shared an interesting take on where we stand overall as it Expand 👇 relates to how the general public has adopted flexible workspace. Many in the industry reference a "hockey stick" type of increase in the market, but how can you determine just where we stand? According to the adoption theory, flexible workspace has now crossed "The Chasm" from early adopters to early majority, as evidenced by compelling market indicators. UK flexible workspace enquiries have risen 14% year-on-year and are now 206% higher than pre-pandemic levels according to Savills, while their flex advisory division, Workthere has published research that shows inquiries for larger requirements (20+ desks) have doubled to 24% in the past year. The shift represents a fundamental market evolution, with landlords expecting more than half their portfolios to be flexible by 2030 as businesses of all sizes embrace flex solutions to reduce financial risk while maintaining professional workspace.
Editors note: this was supposed to be in last week’s newsletter and was even discussed on our last Weekly Recap episode – but a tech glitch (they do happen!) prevented it from going out in that email. So here it is, this week instead.
Edward Griffin, the CEO of WorkPad shared an interesting take on where we stand overall as it Expand 👇 relates to how the general public has adopted flexible workspace. Many in the industry reference a "hockey stick" type of increase in the market, but how can you determine just where we stand? According to the adoption theory, flexible workspace has now crossed "The Chasm" from early adopters to early majority, as evidenced by compelling market indicators. UK flexible workspace enquiries have risen 14% year-on-year and are now 206% higher than pre-pandemic levels according to Savills, while their flex advisory division, Workthere has published research that shows inquiries for larger requirements (20+ desks) have doubled to 24% in the past year. The shift represents a fundamental market evolution, with landlords expecting more than half their portfolios to be flexible by 2030 as businesses of all sizes embrace flex solutions to reduce financial risk while maintaining professional workspace.
Editors note: this was supposed to be in last week’s newsletter and was even discussed on our last Weekly Recap episode – but a tech glitch (they do happen!) prevented it from going out in that email. So here it is, this week instead.
💡 Savills relocates Nottingham office into flex space
I don’t usually share move-in (or move-out) news in these summaries, but when international real Expand 👇 estate firm Savills shares that they’ve proudly relocated a local office into a Cubo workspace, it’s worth taking a beat.
Maybe this means more Savills’ brokers will better understand flex space products? I mean they should have a pretty good idea already given that Savills owns WorkThere.
I don’t usually share move-in (or move-out) news in these summaries, but when international real Expand 👇 estate firm Savills shares that they’ve proudly relocated a local office into a Cubo workspace, it’s worth taking a beat.
Maybe this means more Savills’ brokers will better understand flex space products? I mean they should have a pretty good idea already given that Savills owns WorkThere.
📑 With 4x growth, are management agreements the future for flex?
Daniel Wheble asks if management agreements (and therefor landlord partnerships) are the future of Expand 👇 flexspace deal structure. Although not new, there was a 4x uptake of management agreements in 2022 compared to the year prior, according to data from Workthere.
Hidden within the post is another popular, but often unsung, strategy of ‘structure duality’, in which The Boutique Workplace Company leverages both traditional leases and management agreements to operate a diverse range of properties. This duality is something I’m watching closely and can’t wait to dig into deeper as an undercurrent trend here in the newsletter and on the podcast.
Daniel Wheble asks if management agreements (and therefor landlord partnerships) are the future of Expand 👇 flexspace deal structure. Although not new, there was a 4x uptake of management agreements in 2022 compared to the year prior, according to data from Workthere.
Hidden within the post is another popular, but often unsung, strategy of ‘structure duality’, in which The Boutique Workplace Company leverages both traditional leases and management agreements to operate a diverse range of properties. This duality is something I’m watching closely and can’t wait to dig into deeper as an undercurrent trend here in the newsletter and on the podcast.
🤔 Is coworking the answer to what should be done with ground floor space?
Cal Lee shares his thoughts on how flex space can be used to not only improve the tenant experience Expand 👇 of a building, but can also be the answer to the long-asked question from landlords around what to do with the ground floors of office buildings.
Cal Lee shares his thoughts on how flex space can be used to not only improve the tenant experience Expand 👇 of a building, but can also be the answer to the long-asked question from landlords around what to do with the ground floors of office buildings.
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