Dana Silva shares a reminder of how simple framing can turn someone popping in to get their VO mail into a networking moment that glues your community together (and may even upsell the mailbox client).

The change in framing? From "here’s your mail", to "have you met…?"

Who do you look for? What questions do you ask? What information do you provide?

Coworks asked Alora Daunt of The Pearl Works, Karen Tait of The Residence, Matt Irvin of Cocial, and Sam Shea of FLOC (Future Leaders of Coworking) to share what works for them, what didn’t work the way they thought, and what they do now.

Plus Alora Daunt shared a downloadable guide!

Huge congrats to Alora Daunt and the whole Pearl Works community!

Alora Daunt shares a great leadership lesson she’s taken onboard as CEO at The Pearl Works, noting that there isn’t just one kind of plan-everything-that-could-possibly-ever-happy leadership.

Often… it’s the other kinds that make the best places to work, and work from.

We asked 8 coworking owners and operators, “what is one thing you wish you knew before starting your space?”

Chris Davies (Uncommon) notes adopting a hospitality mindset, Lucas Langworthy (Greyduck Collective) recommends putting community building first, Chris Hoyt (The Pioneer Collective) reminds you to embrace slow & steady growth. Cynthia Dailey (ScribbleSpace), Colleen Moselle (Coco) and Erin Scarlett (Fountainhead) recommend being adaptable and expecting the unexpected. Katharine Chestnut (Alkaloid) and Alora Daunt (The Pearl Works) round off by highlighting the need to ask members what they’d like or want.