Oliver Easton-Hughes from Koho explores how if you ask 3 people for their definition of "occupancy" in our industry, you’ll probably get 4 different answers.

"Is it contracted desks over total? Physical presence over capacity? Revenue-weighted? Does a hot desk count? And some of that disagreement is worth keeping….The mistake isn’t the definition varying between companies. It’s letting it vary inside one."

Keke Patissier from Koho discusses the importance of brand differentiation as a strategic necessity to stand out, reduce churn, and ensure long-term success in a competitive market – particularly as the market becomes more commoditized over time.

Oliver Easton-Hughes from Koho walks through some of the foundations you’ll want to have in place if you’d like to reduce your reliance on broker leads for your flex workspace business.

Oliver Easton-Hughes (prev. Huckletree, now at Koho) shares how revenue leakage is a silent profit killer for flex space operators.

What is it? In short, it’s "unexpected or unintentional loss of revenue". Oliver digs into the challenges in identifying revenue leakage, and how tho think about combatting it.