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Jessie Hathcock shares her journey from community coordinator to president of The Loading Dock, how Expand 👇 "unreasonable hospitality" is a budget line item for them, and the messy middle with Jamie Russo on the Everything Coworking podcast.
Julie Firth and Sonya Whittam, founders of STORY22, StoryBrand guides, and Unreasonable Hospitality Expand 👇 coaches, joined Bernie Mitchell on the Coworking Values podcast to remind indie operators to stop competing on price, and start competing on connection.
Rebekah (Bex) Murphy, Chief Revenue and Experience Officer at Hub Australia joins Liz Elam on the Expand 👇 GCUC podcast to unpack the game-changing mindset of Unreasonable Hospitality; lessons from a summit dedicated to creating world-class experiences; and how hospitality done intentionally and personally is the only long-term competitive edge in an industry where products can be copied, but feelings can’t be.
🍽️ What is the relationship between coworking and hospitality?
Bernie Mitchell shares a fantastic answer to a query that pops up often in discussions around flex Expand 👇 spaces and hospitality. Often, the idea of ‘hospitality’ in coworking is confused with the culture of running a top-class restaurant (mostly thanks to the book Unreasonable Hospitality being written from that context).
Instead, he expands on Ian Minor quote that "it’s the art of being hospitable", comparing how it’s very obvious the difference is when someone is ‘made’ to just say sorry, and when someone really is.
Bernie Mitchell shares a fantastic answer to a query that pops up often in discussions around flex Expand 👇 spaces and hospitality. Often, the idea of ‘hospitality’ in coworking is confused with the culture of running a top-class restaurant (mostly thanks to the book Unreasonable Hospitality being written from that context).
Instead, he expands on Ian Minor quote that "it’s the art of being hospitable", comparing how it’s very obvious the difference is when someone is ‘made’ to just say sorry, and when someone really is.
On the Business Made Simple podcast by Donald Miller, Will Guidara (restauranteur and author of Expand 👇 Unreasonable Hospitality) gives a whole new perspective to mistakes, while sharing some real life examples of how we, as flex spaces, can serve our customers.
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