Join Uniti AI for Deep Dives & Live Demos: Discover How AI Agents Can Turn Conversations Into Customers: a one-hour webinar designed for coworking and serviced office providers looking to capture more leads, respond faster, and simplify their sales process.

In this live session, we’ll show you how AI agents and new engagement channels can solve the challenges that cost you customers today. We’ll explore:

Why lead engagement is hard: Missed after-hours inquiries, slow follow-ups, and fragmented communication leave opportunities on the table.

How AI solves it: Always-on coverage across email, SMS, WhatsApp, voice, and web chat—delivering fast, consistent, and personalized responses at scale.

Real-world examples: See how our clients are already improving response times, boosting engagement, and reducing manual workloads with AI.

Live demos: Watch Uniti’s AI in action—capturing leads, scheduling tours, and handling conversations across multiple channels.

We’ll wrap with a Q&A session so you can bring your own challenges and get answers in real time.

Speakers:

• Francesco Decamilli, Co-Founder and CEO at Uniti AI
• Ewan Miles, Business Operations Analyst at Huckletree
• Chris Boultwood, Head of Technology at Workspace Group

Flexible workspace expert Michael Dubicki (now at NCG) shared an insightful post where he identified four technology companies transforming flexible workspace operations through data intelligence and process automation. He suggests potential combinations could create significant industry impact, such as WIN plus ReturnSuite for asset class credibility, or FlexGrade plus Uniti AI for objective decision-making.

Is this as the beginning of "operational self-awareness" phase for the flexible workspace sector, moving beyond product understanding to internal process optimization?

Erik Karasyk summarized the A16z’s TECH WEEK event "Place Matters: How Tech Shapes the Modern Workplace". The panel, hosted at The Shop Workspace by Anne Olsen examined how smart systems, data, and design are creating the next generation of flexible workplaces that enhance rather than replace human interactions.

Panelists included Daniela Mallarino (Kisi), Francesco Decamilli (Uniti AI), TWIC’s very own Hector Kolonas (who also is a co-founder at Syncaroo) who emphasized how integrations and automations are "hidden heroes" for improving operations, and Ginger Dhaliwal of Upflex who highlighted challenges with extracting meaningful insights from vast datasets.

The discussion revealed companies are rethinking workplace experience roles to provide remote employees access to "Third Spaces" focused on hospitality and connection, with participants expressing desire for "emotionally responsive" technology layers that build loyalty and encourage return visits. Topics explored also included whether more intelligent physical surroundings could encourage people to disconnect from devices and connect more meaningfully with each other.

Uniti AI has successfully deployed its first live voice agent, as tested by CEO Francesco Decamilli with their customer, Bond Collective. This milestone implementation demonstrates the potential of AI-driven voice technology to enhance customer interactions through improved speed, efficiency, and personalization.

Interested in AI agents in/around coworking? Check out our recent Undercurrents report all about a trend that we feel has the potential to drastically disrupt or change the way thousands of coworking businesses run or grow.

What does it take to turn a space into a place, somewhere people actually want to be?

As technology reshapes how we interact with the built world, workspace operators, designers, and technologists are rethinking how we create connection, functionality, and meaning. Join leaders from Kisi, Uniti AI, Syncaroo, and Upflex for a conversation about the tools, data, and design choices powering the next generation of flexible, intentional workplaces followed by networking and refreshments.

Moderated by Anne Olsen of The Shop Workspace, this panel explores how smart systems and thoughtful design are helping transform blank square footage into community-driven, high-performing places.