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✊ Coworking impact.
🍼 Parent-supporting space expanding #
Dr. Tammira Lucas shares that The Cube Cowork is expanding to help more working parents succeed. What started in a 1.2k sqft space now offers office space, pay-as-you-go- day care, conference rooms and more in a 15k sqft location.
The brand supported over 500 moms through education, programming and space in 2023, and serve over 250 members. They aim to grow those numbers with the launch of a second location in early 2025.
👉 Read this.
Coworking news & views.
🔏 The opportunity amongst office mortgage defaults. #
The New York Times shares that more and more large office landlords are ‘handing back the keys’ by opting to default on their mortgage obligations and letting the investors or bank repossess the building. We’ve already explore in previous newsletters how some operators are using this trend to buy target buildings at lower valuations.
But what about those who can’t, or won’t, buy? When ownership changes, so do the decision-makers around what is happening in those buildings. Many banks, investors, and PE firms know (or are learning through things like this newsletter) about the benefits of bringing in coworking offerings… but very few know (or want to know) how to do it. Enter you.
👉 Read this.
🔮 Five predictions for 2024 from Convene’s CEO #
Ryan Simonetti shares their 5 top predictions for 2024. In short: employees becoming members; buildings becoming brands; places swapped for networks; dictated office is out and choice is in; and fewer, bigger, "better" in-person events.
P.S. Someone really should log all of these predictions somewhere, say in a digital industry-specific newsletter, so we could, for example compare them to previous year’s predictions. Aaaand… Done.
👉 Read this.
⛔️ Soho House no longer admitting new members in 3 cities #
According to CNN, Soho House founder Nick Jones revealed in an email to members, that he’s “very focused on improving service, as well as making sure our Houses don’t feel too busy.” He said it is “closing the doors to new members” and “will only be accepting members in locations where we have capacity.”
ICYMI: First club opened in 1995 in London. Now operate 40 clubs worldwide. SHCO went public in 2021. Has ~185k members + 98k on waitlist. Also run Soho Works which is their own brand of flex workspaces, which don’t require a Soho House membership to join.
👉 Read this.
🙋♀️ How 4 best-in-class operators build great teams #
Suzanne Murdock summarizes the Q&A following the panel she moderated at the recent Coworking Europe conference on how to recruit and assemble a great coworking ops team.
Great to see more topics & questions digging into what are your most important team members actually supposed to do all day. (Spoiler: the answer is almost never to be stuck behind their screens all day)
👉 Read this.
🇪🇺 €5M in support available for some rural German coworking communities #
Tobias Kremkau shares that a total of five million euros for the next four years will be used to support coworking spaces and start-ups in rural areas in the districts of Anhalt-Bitterfeld, Mansfeld-Südharz, Saalekreis and Burgenlandkreis. "Companies that carry out an economic activity, regardless of their legal form and the way in which they are financed, are eligible to apply, including, for example, municipalities."
This was translated (badly) so anyone in those regions who is interested in learning more, please check the original post and contact Tobias with any questions.
👉 Read this.
🏬 Advice to landlords in the new era of workspace #
Hybrid work is here to stay and landlords are feeling the impact. The solution? Forward-thinking property owners are reimagining their assets. In my recent allwork article, I tapped into Giovanni Palavicini who shared three actions landlords can take now to activate their assets in the new era of workspace.
A good reminder of the challenges office landlords are facing, and a glimpse at some of the solutions a few of the largest operators are recommending.
👉 Read this.
☕️ Coffee shops may be your biggest sales force #
Jason Feifer, Editor in Chief of Entrepreneur Magazine, shared how he was kicked out of a coffee shop for using his laptop. An empty coffee shop. On a Sunday. Whether he needed to work for 30mins or half the day, the owner was firm and even refunded their coffee to get them to leave.
Opportunity? I think so. Here’s how I’d do it: Set up an easy-to-use PAYG/drop-in booking form (or sign up to an app that does this for you). Connect this to your doors/wifi/etc. Tell the coffee shops to send laptop users to you. If you can get the overheads low enough, you can even print cash on weekends.
👉 Read this.
👏 Over $1B raised by ex-WeWork employees #
Jesse Middleton highlights that folks previous employed by WeWork have launched and raised over $1 billion for 59+ startups.
I’m pretty sure there’s more than those, and that’s not accounting for community-focussed team members who went off to launch or help grow indie, national and other coworking and industry-related businesses. We also can’t forget about Flow, which isn’t listed but raised over $350M on it’s own.
👉 Read this.
📦 What does Dropbox’s FoW expert predict for 2024? #
Allison Vendt, who is Dropbox’s Global Head of Virtual First (their distributed work operating model), shares predictions for the future of work in 2024.
In this data-rich post we learn about the costs of loss of focus for US businesses ($468B annually) and how flexibility is an asset. (psst your coworking businesses play into the solution here). Other learnings include how Dropboxers valued in-person impactful, distributed-mindsets will attract and retain top talent, AI will play a huge part in how HR/People teams operate, and how 70% of the firms new hires cited Virtual First as the main factor for deciding to apply.
👉 Read this.
💳 Bank steps up their “coworking” offering at 50+ Cafés #
In this ~~article~~ advertorial, Katie Couric shares some info about Capital One’s expanding network of "Capital One Cafés". Whilst it is more of an brand partnership/promotion of the concept, there’s a few things worth noting.
Namely, although there are benefits for the bank’s cardholders, access is open to anyone, and most notably – they’re not chasing away laptop users who want to come in and work from their well-lit desks and seating areas (with free WiFi).
They have 50+ locations, so worth pondering what your strategy would be if one is open or opening near you. Space for collaboration? Pure competition? You tell me.
👉 Read this.
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💻 Coworking technology.
🤔 Do we REALLY need an app for that? #
Diogo Matos raises a valid point, with an interesting use-case, that not every tech solution removes friction for end-users. They point out that one space uses the call booth window as the ‘booking system’ instead of having a platform, calendar, or mobile app.
Now this is a topic I loooove digging into – given my day job is helping operators get all their workspace tech both working together, and out of their users way, at the same time.
Do we need tech for every little thing? No. Could writing on a board be easier? Maybe.. But a well-connected system, featuring say a screen for checking and making bookings QUICKLY, provides a better experience and far FAR more business-driving data. Better? Yea, I mean is Roberto’s 10am booking for today, yesterday or tomorrow? Are you sure?!
👉 Read this.
🏦 Long-requested refund features added to OfficeRnD #
OfficeRnD shared that as part of their upgraded Stripe integration, operators can now process refunds from within their platform, see in-depth transaction details and customize which team members can process refunds.
👉 Read this.
👩💻 Workplace gets update with more analytics & reporting #
WeWork have announced that their WeWork Workplace software has released updated Analytics Dashboard and Reporting Tools. ICYMI: This software, in partnership with Yardi, is a space management and planning tool for employers.
Worth nothing that utilization data and visualizations through dashboards or reports for the teams using and booking space is a fast growing trend, with many hybrid team management systems upping their tracking, sharing and insights capabilities. Expect more updates like this in 2024.
👉 Read this.
Coworking data.
🇬🇧 95% of landlords plan to expand flex offerings in London #
The Standard shares results from a recent Knight Frank survey of 25 landlords and operators in the capital, including firms like British Land, Landsec and Landmark.
Whilst 84% responded that they grew their flex space footage in London last year, 96% indicated they planned further growth. This makes sense given that 88% responded that they have seen year-on-year increases in flex space occupancy.
👉 Read this.
🐣 We’re still in the early days of hybrid work #
Phil Kirschner shares a fascinating graph their team put together after finding, surveying, and 1-on-1-ing 50 global real estate and workspace leaders about their hybrid work progress.
Interestingly many have started with ‘the basics’, like "incorporating employee sentiment and well-being into workspace experience decisions" and understanding the "virtual and in-person moments that matter" for employees. However far fewer have gotten to steps like having iterative processes to test & measure new concepts, or having an up-to-date "how we work" playbook.
👉 Read this.
🖥️ 59% of employees hop between locations when working remotely #
Liza Mash Levin shares this stat from Gable’s recent trend report. In it we see that more than half of employees said that when they’re not working from home, they work in different locations and in workspaces not fully operated by their employer. Nice.
👉 Read this.
Coworking market moves.
🇬🇧 British Land announces new Storey location #
Michael Tavender shares that British Land are launching a new 35k sqft Storey (their own flex brand) location at 201 Bishopsgate in May 2024.
👉 Read this.
👨⚖️ Judge approves WeWork and landlord compromise #
Reuters reports that WeWork has resolved landlord objections to a key part of their bankruptcy financing. U.S. Bankruptcy Judge John Sherwood approved the deal that allows SoftBank to redirect up to $682.5M into new ‘credit facilities’ to be used as a backstop for WeWork’s rent obligations.
Although this is not new debt, as the funds were already posted, this deal gives SoftBank more flexibility and reserves a portion of any new money (via loans or asset sales) to be reserved to pay landlords.
👉 Read this.
🛋️ Residential-as-workspace platform grows 33% in Bay Area #
The team at Radious shared that they’re seeing a rapid onboarding of residential workspace rentals across the Bay Area. The platform, which is more Airbnb-for-Workspaces than either Airbnb or Workspace operators would appreciate, does hit on an interesting trend of teams wanting to book nearby space to come together and collaborate – but not necessarily ‘workspace’ in it’s traditional sense.
I’d love to see more stats about booking, and re-booking rates. If you’re up for sharing team Radious, hit me up. As for coworking spaces, maybe worth checking what local by-the-day options are available around you, or where your members are commuting in from.
👉 Read this.
🇪🇸 Corporate coworking operator estimated to hit €10M milestone #
EjePrime reports (in Spanish) that Networkia Workspace is estimating to hit a turnover of ten million euros in 2023, and continuing their expansion with new projects in the sought after areas in Madrid and Barcelona. The firm, who focusses on coworking for corporate clients, raised an initial round of €3M in November to fuel more expansion.
Founder and executive director Juanjo Martínez notes that they’re "ensuring sustainable growth", which is something I think we’ll hear a lot more as growing brands reposition themselves against the backdrop of ongoing bankruptcy proceedings.
👉 Read this.
🤫 Sneak peak of Flow’s first building #
Remember that little startup launched by Adam Neumann called Flow? The secretive apartment-building company let Ben Bergman (a journalist from Business Insider) tour Society Las Olas, the building that will become their first branded location in 2024.
In short: it looks and feels a LOT like a WeWork, seems to offer a far better experience than any large-scale landlord (or PE firm) cared to offer tenants (which is pretty on-brand for Adam), and as predicted (but should come as a surprise to nobody really), offers coworking lounges as part of the rent. They also offer a community and all-in-one app, once again… very very on-brand.
👉 Read this.
🎙 Coworking conversations.
David Kosky, from Work.Life, joins Nick Carman on the Accelerating Careers in Real Estate Podcast to share his story, the evolution of coworking spaces, challenges and why this may be the best market for entrepreneurs and disruptors.
Paz Pisarski joined Liz Elam on the GCUC Coworking podcast to discuss the evaluation of business processes, the nuanced distinction between an audience and a community, north star metrics, and more.
Peri Demestihas chats about landlords, partnerships, cofounder relationships, parenting and the fact that no two management agreements ever look the same with Gio and Jamie on the Flex Uncensored podcast.