A CRM, or customer relationship management platform, is a transformative tool to generate coworking leads and build your community. Coworks CEO DeShawn Brown will sit down with Matt Deal, founder of a HubSpot Certified Agency, Vaulted.

Register now for in-person access to a HubSpot expert on August 6, 2024 at 1pm ET, or sign up for the replay.

Coworks did a pretty sizable survey of operators and managers to find out exactly how they spent their time, how they wish they spent their time, and what tools they use, among other questions. Here is the ungated, full report.

Summary: 84.3% of community managers love interacting with members, but only 15.6% of their time is actually spent on member-related tasks, with the rest of the day being spent on marketing (18.5%), ops (40.6%) and facilities (25%) tasks. Oh yea 71% said better software and tools would help them run more efficiently.

The report also looks at respondents’ biggest pain points, inventory spread, marketing channels, integrated services and conversion tactics.

What do managers and operators do all day? (Spoiler: everything). Coworks are asking you to help shine a light on the typical operator’s day with this quick questionnaire.

Oct 27: Cat Johnson is hosting a jaw-dropping Convo featuring lessons from Jamie Russo from Everything Coworking, DeShawn Brown from Coworks, Tracy Wilson from Pacific Workplaces and Garrett Tichy from Hygge Coworking and COhatch.

Lauren Walker from Coworks summarizes the last Coworking Convo on engaging coworking-space events.